You can set up a passkey to sign in to your Luno account without using a password.
Note
We currently only support passkeys on devices using iOS 16, Safari 16.1, macOS Ventura, and iPadOS 16. However, you’d still be able to sign in on any platform if you have access to the Apple device that created the passkey. We hope to roll this out to other platforms soon.
How to set up a passkey
On Web
- Sign in to Luno using Safari browser (MacOS or iOS)
- Navigate to Profile and select Security
- Select Passkeys, then ADD A PASSKEY
- Continue as prompted by your device
On the Luno app
- Sign in to the Luno app
- Navigate to Profile and select Security
- Toggle Passkeys to on
- Continue as prompted by your device
That’s it! You’ve successfully created a passkey. The next time you sign in, you’ll be prompted to use your passkey.
Note
To save a passkey, you need to enable iCloud Keychain. You can enable iCloud Keychain in the Apple ID panel of System Settings on your Apple device. Visit Apple Support for more info about iCloud Keychain.
How to sign in with a passkey
Once you’ve set up a passkey on your Luno account, you’ll be able to sign in:
- Open your Luno app and select Sign in
- Your device will ask whether you want to sign in with a passkey. To sign in, continue as prompted by your device
How to remove a passkey
On Web
- Sign in to Luno using Safari browser (MacOS or iOS)
- Navigate to Profile and select Security
- Select Passkeys, then Remove
- Confirm by selecting REMOVE
On the Luno app
- Sign in to the Luno app
- Navigate to Profile and select Security
- Toggle Passkeys off
- Confirm by selecting REMOVE
Removing a passkey means that you will not be able to use it to access your Luno account, and will need to use your password to sign in.
Why am I getting a notification that my passkey does not exist?
If you see a message saying that no passkey exists for your Luno account, it means that the option to sign in with a passkey was disabled. Sign in using your email and password and set up a passkey again.
What is a passkey?
Passkeys are a simpler and safer alternative to passwords. While passwords will be with us for some time to come, they can be difficult to remember and put you at risk if they end up in the wrong hands. Using a passkey eliminates the need to remember and manage multiple passwords for different accounts, reducing the risk of weak or reused passwords.
How secure are passkeys?
Security is where passkeys really stand out! Unlike passwords, passkeys are resistant to online attacks like phishing, making them more secure than things like SMS or app-based one-time codes. They are faster to sign in with, easier to use, and much more secure.
|
Protects Against |
Memorised Password |
Password manager |
Password manager + SMS/TOTP |
Passkey |
|
Guessing |
NO |
YES |
YES |
YES |
|
Credential reuse |
NO |
YES |
YES |
YES |
|
Device theft |
YES |
PARTIAL PROTECTION |
PARTIAL PROTECTION |
YES |
|
Phishing |
NO |
PARTIAL PROTECTION |
PARTIAL PROTECTION |
YES |
|
Server leaks |
NO |
NO |
NO |
YES |
Tip
Follow this link to learn more about passkeys and how to use them.