There are a few important things to keep in mind when you want to receive a crypto deposit into your Luno wallet. It’s pretty straightforward to create a receive address and get crypto sent to it, but mistakes can be costly.
As you’ll have seen in our in-app warnings, if you or anyone else sends crypto to your account incorrectly, those funds could be lost, so it’s important to be aware of potential pitfalls.
Tip
Before you send or receive crypto, it’s best practice to make a test send, especially if you’re planning to transfer a lot of money. Send a small amount of crypto first, just to confirm that everything’s working as expected and that funds are received successfully.
Which coins and transfer networks are supported?
Luno supports the cryptocurrencies listed below. Do not attempt to receive any coins or tokens that aren’t listed here, even if your receive address seems compatible with them.
Some crypto platforms might ask you to choose a transfer network when sending crypto. We’ve included the correct transfer network to select for each coin below.
Transfer network |
Bitcoin |
Important! |
Only send Bitcoin (BTC or XBT) to your Bitcoin wallet. Do not send Bitcoin Cash (BCH) to this address, or funds will be lost. |
More info |
Transfer network |
Ethereum (ERC-20) |
Important! |
Only send Ethereum to your ETH wallet. Do not send other types of ERC-20 tokens to your ETH wallet, or funds will be lost. |
More info |
Transfer network |
Ripple |
Important! |
Be sure to provide both your XRP address and your unique XRP tag when sending XRP to your Luno wallet. Don’t try to send XRP to Luno if you can’t specify a tag. |
More info |
Transfer network |
Solana |
Important! |
Only send Solana (SOL) to your SOL wallet. |
More info |
Transfer network |
Cardano |
Important! |
Only send Cardano (ADA) to your ADA wallet. |
More info |
Transfer network |
Ethereum (ERC-20) |
Important! |
Only send Chainlink (LINK) to your LINK wallet. |
More info |
Transfer network |
Ethereum (ERC-20) |
Important! |
Only send Uniswap (UNI) to your UNI wallet. |
More info |
Transfer network |
Litecoin |
Important! |
Only send Litecoin (LTC) to your LTC wallet |
More info |
Transfer network |
Bitcoin Cash |
Important! |
Do not send Bitcoin (BTC/XBT) to your Bitcoin Cash (BCH) wallet. Only send Bitcoin Cash to this address. Sending the incorrect cryptocurrency could result in the loss of those funds. |
More info |
Transfer network |
C-Chain |
Important! |
Your AVAX wallet is only compatible with transfers on Avalanche’s C-Chain. Make sure to choose the correct chain when sending crypto to Luno, or funds could be lost. |
More info |
Transfer network |
Ethereum (ERC-20) |
Important! |
Only send USDC to this address. Don’t confuse it with USDT/Tether or other stablecoins. |
More info |
Note
The cryptocurrencies available to you may differ depending on your country.
Sending crypto from Binance to Luno?
The Binance Chain (BNB) and the Binance Smart Chain (BSC) are not compatible with Luno. Do not choose either of these transfer networks or send BEP-20/BEP-2 tokens to Luno. Doing so will result in the loss of these funds.
Tip
Learn more about sending crypto from Binance to Luno.
What happens if I send an unsupported cryptocurrency to Luno?
If you send unsupported cryptocurrency to Luno, or if someone else sends unsupported cryptocurrency to your Luno wallet, we cannot access those funds and return them to you. Unfortunately, they will be lost.
There are two key factors that are responsible for this:
(i) the fact that cryptocurrency transactions are, by their nature, irreversible, and (ii) the way we store and ensure the security of Luno’s existing supported cryptocurrencies.
To retrieve unsupported cryptocurrencies, we would need to add support for that currency to Luno’s infrastructure. In addition to the prohibitive cost of doing so, this also poses a massive security risk for Luno (and its customers).
Security is of the utmost importance to us at Luno. Supported cryptocurrencies are stored in a highly secure vault and specific operational processes are in place to keep them secure. Any changes to our cryptocurrency storage system (to, for example, add support for a new cryptocurrency) are required to be carefully vetted due to the enormous risk posed to the funds already stored in the system.
Tip
You can read about the factors Luno considers before adding a new cryptocurrency here. If you'd like to learn more about cryptocurrency, visit Luno Discover.
Keep in mind
It is your responsibility to ensure that you (or people sending cryptocurrency to your Luno wallet) only send supported cryptocurrency to Luno. Under no circumstances will Luno be liable to you, or any other person, for any losses suffered as a result of you, or any other person, sending unsupported cryptocurrency to Luno. Read our full Terms of Use here.