Visit Luno’s Contact us page here if you need to get in touch with our friendly support team. Follow these steps to let us know how we can help you:
On the Contact us screen, select Send us a message
Choose the option which best describes your issue
You’ll arrive at an article that gives you more information about the issue
If you still need help after reading through it, select FIND MORE HELP or CONTACT US at the bottom of the article
Note
Use the Report suspicious activity option if you need to alert us to a scam or a phishing attempt, or if someone else has managed to gain access to your Luno account.
How do I find the answers myself?
Glad you asked! Our comprehensive Help Centre is here to empower you to help yourself.
You can browse these help topics to answer your questions or find solutions to the problem you’re facing:
Can’t find what you’re looking for?
If you weren’t able to find what you need from our Help Centre, follow the steps at the top of this article to get in touch with us. We’ll be happy to help you out!
Note
Luno is a fully digital service, and only offers support via digital channels. We don’t have walk-in support centres at any of our global offices.