You may be required to submit proof of identity documentation to upgrade your Luno wallet. You should submit a clear, colour photo or scan of one of the following documents, depending on your country. You can submit it after signing in on the Luno website or via the Android or iOS applications.
Below is a list of government-issued identity documents that we accept as proof of identity for citizens of the countries we operate in.
We'll need these two things to verify your identity:
- A colour photo of one of these documents:
-
Australian driving license, including:
Learner's permit
Provisional driving license
Probationary driving license
Heavy vehicle driving license
Passport
-
A self-portrait photo (a clear, colour selfie) no older than 24 hours
We'll need these two things to verify your identity:
- A colour photo or scan of one of these documents:
National identity card (front and back)
National passport
Driving licence*
A self-portrait photo (a clear, colour selfie) no older than 24 hours
Note
*Driving licenses are not accepted for verification in France.
We'll need these two things to verify your identity:
- A colour photo or scan of one of these documents:
National passport
Driving licence
A self-portrait photo (a clear, colour selfie) no older than 24 hours
We'll need these two things to verify your identity:
- A colour photo or scan of one of these documents:
E-KTP (Electronic National identity card: E- Kartu Tanda Penduduk)
Indonesian driving license
KTP (expired) & Letter applying for E-KTP (photo, official letterhead, stamped)
DKTP (expired)
A self-portrait photo (a clear, colour selfie) no older than 24 hours
We'll need these two things to verify your identity:
- A colour photo or scan of your Malaysian identity card (MyKad)
A self-portrait photo (a clear, colour selfie) no older than 24 hours
We'll need these two things to verify your identity:
- A colour photo or scan of one of these documents:
National identity card (front and back) + NIN
Electronic identity card
Voter's Card (green) / Permanent Voter's Card
Nigerian driving licence
Valid Nigerian passport
A self-portrait photo (a clear, colour selfie) no older than 24 hours
We'll need these two things to verify your identity:
- National identity card (front and back)
A self-portrait photo (a clear, colour selfie) no older than 24 hours
We'll need these two things to verify your identity:
- A colour photo or scan of one of these documents:
National identity card
Driving licence
Valid South African passport
A self-portrait photo (a clear, colour selfie) no older than 24 hours
We'll need these two things to verify your identity:
- Valid Ugandan passport or National ID
A self-portrait photo (a clear, colour selfie) no older than 24 hours
We'll need these two things to verify your identity:
-
A clear, color photo or scan of one of these identity documents:
State ID card (front and back)
Driver’s license (front and back)
US Passport
A self-portrait photo (a clear, color selfie) no older than 24 hours
Note
To verify your account, you need to reside in the US and have a valid Social Security number. We also only support a limited number of states at the moment.
If you don’t reside in the US, or if you live in a state we don’t yet operate in, you won’t be able to finish setting up your profile right now
Note
We don't accept temporary identity documents for Europe or any of our supported African countries.
Uploading your selfie
To ensure the safety of your Luno account, we may require additional proof of identity in the form of a self-portrait photo. Take an in-app selfie using Luno on Android or iOS, or upload an existing photo when you sign in to Luno on your desktop or mobile web browser, using a photo taken on the same day you submit. Please ensure that the image is in colour and that your face is clearly visible in the photo.