How do I verify my identity?

After signing up with Luno, you'll need to verify your identity before you can buy cryptocurrency. This process is easier than opening a bank account.

Once you've verified your email address and mobile number, provided your address and information about your job and source of funds, you can verify your identity by submitting your identity documents


Here's how to submit your documents

  1. Sign in to your Luno account

  2. Select Profile from the menu

  3. Navigate to Settings

  4. Select Verification 

  5. On the next screen, select CONTINUE 

  6. Add your proof of identity, and follow the on-screen prompts from there

When prompted to take a picture of your driving license, state ID card, or passport, please submit a high-quality, colour photo. The document should clearly show your identity number, full name, date of birth, and a clear ID photo.

You'll also need to take a clear selfie of your face, which we use to compare with your identity document.

Keep in mind

  • We're not able to accept black-and-white or low-quality photos/scans, or screenshots of identity documents

  • Only submit documents that belong to you. The information on your identity document should match the information you signed up with

  • Your identity will usually be verified in a few minutes, but it may take a day or two in rare cases

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